Banking Teller

Banking Teller

Responsibilities:

Customer Service: Provide exceptional customer service by assisting clients with their banking transactions, addressing inquiries, and resolving issues efficiently and professionally.

Cash Handling: Accurately handle cash deposits, withdrawals, and currency exchange transactions, adhering to the bank's policies and procedures to maintain cash drawer accuracy.

Account Management: Assist clients in opening new accounts, updating account information, and processing account closures as needed, ensuring compliance with regulatory requirements.

Promote Bank Services: Educate customers about the bank's products and services, including savings accounts, loans, and credit cards, to meet their financial needs and goals.

Security and Compliance: Strictly follow security protocols and compliance guidelines to safeguard the bank's assets and customer data, including adhering to Know Your Customer (KYC) procedures.

Requirements:

Education: A minimum of a high school diploma or equivalent. A bachelor's degree in finance or related field is preferred.

Experience: Prior experience in banking or customer service roles is advantageous but not mandatory. Fresh graduates are encouraged to apply.

Communication Skills: Strong communication and interpersonal skills, with proficiency in English and Cantonese. Knowledge of Mandarin is a plus.

Attention to Detail: High level of accuracy and attention to detail, especially in cash handling and data entry tasks.

Team Player: Ability to work effectively in a team-oriented environment, collaborating with colleagues to deliver excellent customer service.

Central, Hong Kong

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